Why Apple Watch backups do not restore activity history

Question

Level 1

13 points

Why Apple Watch backups do not restore activity history

I have owned my Apple Watch since the Apple Watch debuted over a year ago. Since that time, I have reset my iPhone and had an upgrade. Every time I have had either of these done, and my Apple Watch WAS backed up properly(as Apple guidelines say to do), i get everything back except for my activity history. Why is this? Even after updating to the newest update, WatchOS 3.0, I still lost all my activity history. Can someone explain what is going on, or why this keeps happening?

Apple Watch Sport 38mm, iOS 8.3

Posted on Sep 16, 2016 8:50 AM

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Answer 1

Sep 16, 2016 1:32 PM in response to Floatusmc

Are you backing your iPhone up to iCloud or iTunes before each upgrade/device swap?

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Answer 2

Jonathan UK

Level 10

164,021 points

Sep 16, 2016 1:37 PM in response to Floatusmc

Hi

For Activity and Health data to be included in an iPhone backup (which also includes your watch backup), it must be encrypted.

Backups made via iTunes without choosing the option to Encrypt iPhone backup do not include Health or Activity data. iCloud backups are encrypted as standard.

More information:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Back up your Apple Watch - Apple Support

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Answer 3

Sep 16, 2016 2:56 PM in response to Floatusmc

I got hit with the iOS 10 bug during the first hour and had to do a restore on my phone and lost all my data from the past year. Why isn't this data backed up and restored with the phone and/or watch?

I backup to iCloud.

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